Cookie Policy
Cookies
Essential & Performance Cookies
Cookies are small bits of information that Connectr places on your computer. Some cookies are essential for the basic functionality of our websites. They let you do things like log in, move from page to page, and use our interactive features. You can’t choose to turn off these cookies. Without them, our platform won’t work properly and we won’t be able to fix any errors. Some of these cookies track your site activity, this data is only used in cases where we need to effectively diagnose user issues. The following cookies that are essential for the functioning of Connectr Services:
- Datadog
- Connectr cookie to read Cookie consent
These always need to be on.
Cookies for A/B testing
We use VWO (Visual Website Optimizer), a third-party service, to conduct A/B testing on our website. A/B testing is a method used to compare two or more versions of a webpage to determine which one performs better. By conducting A/B testing, we aim to enhance the user experience, improve website functionality, and optimize content. When you visit our website, VWO may place cookies on your device to facilitate A/B testing. These cookies collect information such as your browser type, device information, IP address, and pages visited on our website. The information collected through cookies is used for statistical analysis and to assess the performance of different website versions.
By accepting these cookies, you can help us improve our website for your future browsing.
Cookies that measure Product/Webpage use and provide interactive Support software
We use analytics tools such as Google Analytics to measure how you use the website and our Product Connectr so we can improve it based on user needs and enhance website functionality. We do not allow Google to use or share the data about how you use this site. These tools set cookies that store information about your visits that cannot readily be linked to your identity such as your name or contact details but cannot be deemed fully anonymised due to our ability to sometimes identify you in combination with other information you have provided to us, such as on your profile. We also use support software such as Intercom; this is a messaging tool that we use to support our users and customers. The cookies enable additional interactive messaging features. The following information is gathered across all our analytics and support cookies:
- How you got to the site
- Pages you visit and how long you spend on each page
- What you click on while you are visiting the site
- What support conversations you’ve had with our team members
Marketing & Targeting Cookies
We never show adverts from third parties on our website. However, we do advertise our own products and services, and you may see our adverts around the internet too. We use cookies to measure how well our adverts do and to make sure they’re useful to you – based on what kind of content you read the most. Some cookies tell us where you saw a particular advert and help us limit the number of times you see it.
- Google cookies store campaign information in order to provide Google AdWords with a more reliable way to measure the interactions customers have with our websites.
- Facebook cookies are used to show you have viewed our website so that Facebook can also use this information to serve our ads on their platform.
- Twitter cookies are used to show you have viewed our website so that Twitter can also use this information to serve our ads on their platform and measure the success of adverts.